Refund PolicyAt Ojasya, we are committed to ensuring the satisfaction of our customers. Our refund policy is designed to be straightforward and customer-friendly.
Refund Eligibility You are eligible for a refund if the product is damaged upon arrival or if you are not satisfied with your purchase for any reason. To qualify for a refund, please ensure that:The product remains unused and in its original packaging.You submit your refund request within 2 days of receiving the product.
How to Request a RefundTo request a refund, please follow these steps:Contact our customer service team via email at support@ojasyawellness.com or call us at [Insert Phone Number].Provide your order number and a detailed explanation of the issue with the product.Include photographic evidence in case of damaged products.Once your request is received, we will review it and notify you of the approval or rejection of your refund based on the criteria above.
Refund ProcessingOnce approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 14 days.
Delivery Time FrameWe strive to deliver all products within 0-7 days from the order date. If there are any delays or issues with your delivery, we will notify you via email or phone.
Contact UsIf you have any questions or concerns about your order or this refund policy, please contact us at support@ojasyawellness.com.We value your trust and satisfaction and will do our utmost to ensure a positive experience with every purchase from Ojasya.
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